Industry Pass Information


Industry Passes are available to filmmakers, artists, freelancers and members of the film, digital art and related communities, in the UK and internationally. The Industry Pass gives you full access to the festival, including film screenings, exhibitions, live events, talks, panels, industry sessions and live pitches, networking events and parties.

Industry Passes can be purchased online or in person during the festival at the Industry Delegate Centre. Day Passes are also available.

You will need your Industry Pass to access all events at the festival. Please wear it at all times.




Tickets for Films & Talks

Industry tickets for film screenings and talks will become available 48 hours before each event start time. An allocation of tickets is held for Industry Pass holders which cannot sell out before the 48 hour window opens. If an event is appearing as sold out before Industry tickets are released, this means that the public allocation has sold out. 

Before the festival you will receive an email notifying you that a MyTickets account has been created for you. You must use the same email address that is associated with your Industry Pass to log into your MyTickets account. You will then be able to begin reserving tickets, once they have been released on our website.


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If you have not received an email with information about your MyTickets account please contact



Industry Sessions

Tickets are not available or required for Industry Sessions and Social events; simply show your pass at the door to gain entry. Access to Industry Sessions and Social events is subject to capacity on a first come, first served basis. Some sessions do require you to sign-up before attending to secure a place – if this is the case, a link to sign up will be on the event page.



Availability & Standby Queues

Ticket availability and entry to industry events is subject to capacity on a first come, first served basis. If tickets are unavailable, Industry Pass holders can join standby queues at the venue in case of no-shows. We encourage Industry Pass holders to cancel any tickets they may not use to help reduce standby queues.

Due to high demand, if you have a ticket and are not in your seat 5 minutes before the event start time, your ticket may be reallocated to a standby queue. Films play without trailers and start promptly at the advertised time.



Industry Online Screenings

Industry Pass holders can access many films from the festival programme via DocPlayer, our online video-on-demand library, from anywhere in the world.

Films will be available to watch online the day after their premiere in the cinema.



Industry Delegate Centre

The Industry Delegate Centre is the place to collect or buy your Industry Pass when you arrive at the festival. It also hosts our Press Desk, Hospitality services, and lost property. 

The Workstation, 15 Paternoster Row, S1 2BX



Cloakroom & Bags

The festival does not operate a cloakroom.

Some of our venues have cloakrooms and most hotels will store bags for the day after you have checked out. Alternatively, Stasher Bag Storage at Premier Inn (Angel Street, S3 8LN) is an option at £5.90 per day.

Please note that some venues will not allow large bags into their auditoriums



Age Ratings

Films are screened at the festival before their general release so are not yet classified by the BBFC. The festival works closely with Sheffield City Council to agree appropriate age ratings for as many films as possible, but some may be listed as Unclassified/18+.



Audience Award

Every feature film in the programme is eligible for this award and you, our audience, are the judges! In an effort to reduce our environmental impact, audiences will receive an email after each screening with a link to vote.



Code of Conduct

We aim to create a safer festival, where we care and look out for each other. 

We are committed to providing an environment that is welcoming, accessible, and inclusive for all festival guests and attendees, and for all team members and volunteers, in-person and online. Harassment or harmful behaviour has no place at our festival or on any of our online platforms.

By participating in Sheffield DocFest events, in person and online, you agree to abide by and embrace our shared code of conduct. Anyone violating these principles will be asked to stop and are expected to comply immediately, and, at the discretion of the organisers, may be expelled from the activity, event or viewing (without refund). 

If you observe or experience a violation of our code of conduct, please contact a member of staff or security personnel, or email

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