Digital Industry Pass FAQs


I don't have a Digital Industry Pass, where can I buy one?

You can read more about and purchase a Digital Industry Pass by clicking here


I'm not in the industry but I want to watch films. What can I do?

In Sheffield:
You can watch films from our autumn programme in Sheffield at the Showroom Cinema between 2 October and 15 November. To see a list of films and dates, please click here

Those in the UK can view our autumn programme on Sheffield Doc/Fest Selects until 27 November. 

You can find more about ticketing for Selects by clicking here

I have a Digital Industry Pass. How can I access…

Films on Doc/Player?

Films from each autumn programme weekend will be available on Doc/Player two hours after their premiere screening in Sheffield for up to two weeks:

Into the World: Friday 2 - Thursday 15 October
Rebellions: Friday 16 - Thursday 29 October
Rhyme & Rhythm: Friday 30 October - Thursday 12 November
Ghost & Apparitions: Friday 13 - Thursday 26 November

Doc/Player can be accessed by clicking here.

Our films team will email you a link to activate your Doc/Player account within two working days of registration. Once generated, you have 14 days to activate and set your Doc/Player account password from this email. If the 14 days have passed, please contact to have this email resent. 

If you are having trouble with your Doc/Player login at any time, please email

Please note your Doc/Fest website login and your Doc/Player login are different. 


Talks and Sessions? 

Registration for each of our live-streamed talks and sessions can be completed on the event’s page on our website. 

See our Talks & Sessions programme with links to register by clicking here.

Pitch recordings?

Our annual pitches, The Whickers Pitch organised in collaboration with The Whickers and Chicken & Egg Pictures’ (Egg)celerator Lab Pitch are now available to watch on Doc/Player.

BBC Three Pitch will be available the day after the live-stream on Thursday 12 November

The Delegates List?

The delegates list is available on our website by clicking here.

To see the delegates who have made their contact details available to other delegates, you must be logged into your My Doc/Fest account while viewing this page. You can search the Delegates List by name, company or country.


The Industry Representatives List?

The Marketplace Industry Representatives list is available by clicking here.

To see contact details for those who have shared them, you will need to search for them in the Delegates List


The Industry Representative Guide?

The Industry Representative Guide, which is available to Digital Industry passholders only, can be found under the Publications section of your My Doc/Fest account by clicking here. The guide is an overview of all Industry Representatives who took meeting as part of Doc/Fest’s virtual MeetMarket and Alternate Realities Talent Market 2020.


The Digital Industry Catalogue?

You will find it under the Publications section of your My Doc/Fest account by clicking here. It features details of all the films and Alternate Realities projects in the official selection, together with the virtual talks & sessions taking place June - August. 

For Student Digital passholders, the Digital Industry Catalogue will be emailed directly to you.


Who can I contact if I need help?

Please email and we’ll get back to you as soon as possible within office hours, Monday to Friday 9:30 - 17:30 BST.