(last updated June 2024)
Access information
Sheffield DocFest is committed to welcoming audiences from all backgrounds and we want our festival to be available to as many people as possible.
We look forward to welcoming you to the festival!
British Sign Language interpreters
We have British Sign Language (BSL) interpreters available during the festival between Thursday and Sunday.
Industry Pass holders can request support from interpreters by emailing access@sheffdocfest.com at least 24 hours before the event they wish to attend. Please note that interpreters are available on a first come first served basis.
When an event is confirmed as having a BSL interpreter present it will be listed below in our Accessible screenings & events section.
Accessible screenings & events
At the Crucible Theatre, all introductions, Q&As and Talks will have Live Captions, and all films will have Descriptive Subtitles (except Eno).
All Industry Sessions taking place in the Crucible Theatre, Crucible Playhouse, and Town Hall will have Live Captions throughout. Some sessions in Channing Hall and Crucible Adelphi will have captions if the session format is appropriate.
See the links below for lists of events with different access features. Events will be added as they are confirmed.
Booking information
To book access tickets or ask any questions about access to events, please contact our dedicated Box Office number on 0330 122 8870 or email boxoffice@sheffdocfest.com (lines are open from 10am to 5pm Monday to Friday, and 9am to 9pm every day during the festival).
Concessions are available to claimants, full-time students and over 60s, as well as those who cannot afford standard prices via our DocsForAll concession. We operate concessions on a trust basis and do not ask for proof of status.
Complimentary tickets are available for Personal Assistants, Carers or Sign Language Interpreters assisting someone attending an event who is in receipt of Disability Living Allowance (DLA) or holds a CEA Card or international equivalent. Please book your ticket first then email boxoffice@sheffdocfest.com with proof of DLA or CEA Card to request your complimentary ticket.
Wheelchair spaces are subject to availability and must be booked in advance. All festival venues are wheelchair accessible.
Please click the link below to find out more about tickets and Box Office.
Industry Passes
A Concession Pass price is available for those in receipt of social assistance benefit. This pass does not increase to a Last Minute Rate.
Student, 30 & Under, and ODA Country Resident concession prices are also available.
For Industry audiences with non-ticket related access enquiries please email access@sheffdocfest.com
Venues
Most of the festival venues are within a few minutes walk of each other, and from the train and bus stations. All venues are wheelchair accessible.
Please note that while most of our festival venues are within walking distance of each other and of the train and bus stations, Sheffield is quite hilly and can be challenging for someone with reduced mobility. Uber and Veezu operate taxi services in Sheffield, and it is possible to request a wheelchair accessible taxi through their apps.
There will be a DocFest representative at every venue and event - if you require general assistance such as quiet space, or a seat, they can assist with this.
Follow the link below for a map of all festival locations and detailed information on all our festival venues.
Accessible parking
Sheffield City Council operates several surface level car parks and on street parking – parking charges and maximum parking times vary – details including Blue Badge holder parking spaces can be found by clicking here.
Privately operated multi storey and surface level car parking is also available across the city centre to give motorists lots of choice. Details (including up to date availability) can be found at Parkopedia by clicking here
Support for those with babies & children
DocFest is a breastfeeding-friendly event, and those with babies should feel welcome to breastfeed at all festival venues. If you require support with childcare during the festival there are options available to you that you can take advantage of in Sheffield. For a list of local childminders or babysitters in Sheffield, please click here.
For flexible daytime or evening babysitters, we recommend downloading Bubble.
Digital & downloadable publications
A digital version of our Festival Guide publication is available from the link below
